Ways to Extend the Life of Your Gold Plated Jewelry

1. Remove your jewelry before you swim in chlorine or saltwater.
2. Remove your jewelry before participating in activities that will cause you to sweat a lot. 
3. Wait to put on your jewelry until after you have applied lotion, makeup, or perfume.
4. Remove jewelry if you will be bringing it into contact with something hard. (For example, take off your ring before lifting weights.)
5. Store your plated jewelry where it won’t rub against other hard substances (a soft bag—one per piece of jewelry—is ideal).

Read more about jewelry care here 


Returns & Exchange

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. To start a return, you can contact us at customerservices@whitebirdy.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at customerservices@whitebirdy.com.