Thank you for shopping with us! We want you to have a satisfying experience with your purchase. Below is our exchange and return policy for your reference:

Exchanges:

• We gladly accept exchanges on all products with their original tags and packaging within 30 days of delivery.
• Exchanges are only available for customers within the United States.
• To initiate an exchange, please contact our customer support team, who will guide you through the process.
• When you opt for an exchange, your returned item will be inspected to ensure it meets the exchange criteria.
• Upon approval, you can choose a replacement item from our store, and we will ship it to you promptly.
• As a bonus for choosing an exchange, we offer you 20% bonus store credit, which can be used on your next purchase.

Returns:

• We accept returns on all products with original tags and packaging within 14 days of delivery.
• Lost returned items can not be refunded so we suggest you use a tracking service.
• The return policy applies to both US and international customers.
• To initiate a return, please contact our customer support team, who will provide you with the necessary return instructions.
• Once your returned item is received and inspected, we will process your refund to the original payment method used during the purchase.
• Please allow up to 3 - 5 business days for the refund to reflect in your account, depending on your payment provider's policies.

Conditions for Exchange and Return:

• All items must be in their original condition with their original tags and packaging intact.
• The 14-day window for exchanges and returns begins from the date of delivery.
• Items that have been used, washed, damaged, or altered in any way will not be eligible for exchanges or returns.
• We reserve the right to refuse an exchange or return if the item does not meet the specified conditions.

Free Exchanges and Returns for US Customers:

• We are pleased to offer free exchanges and returns for customers within the United States.
• The shipping costs associated with the exchange or return will be covered by us.
• Please follow the provided instructions to generate a free shipping label for your return or exchange.

Exclusion for Customers Outside the United States:

• At this time, we regret to inform you that exchanges are not available for customers outside the United States.
• However, international customers are still eligible for returns as per the above policy.

 

We value your satisfaction and strive to ensure a seamless exchange or return process. If you have any questions or need further assistance with your exchange or return, don't hesitate to reach out to our customer support team. We are here to help you!

Thank you for choosing us, and we look forward to serving you again in the future!